Privacy Policy

Effective Date: August 19, 2026
Store Name: SHORE
Website: https://by-shore.com

SHORE respects your privacy. This Privacy Policy explains how we collect, use, share and protect personal information when you visit our website, place an order or contact us.

Information We Collect

Depending on how you interact with our website, we may collect:

Your name, email address and phone number
Your shipping and billing addresses
Order details, purchase history and product preferences
Payment and transaction information processed by our payment providers
Communications sent through our contact form, email or customer service channels
Marketing and communication preferences
IP address, browser type, device information and website activity
Cookie, analytics and advertising information, where permitted

We do not directly store complete credit card details.

How We Collect Information

We may collect information:

Directly from you when you place an order, contact us or subscribe to marketing communications
Automatically through cookies and similar technologies when you use the website
From service providers involved in processing payments, operating the website, preventing fraud and fulfilling orders

How We Use Your Information

We may use personal information to:

Process payments and fulfil orders
Prepare and ship purchases
Send order confirmations, shipping updates and tracking information
Respond to questions, return requests and customer service inquiries
Prevent fraud and maintain the security of the website
Improve our website, products and customer experience
Maintain business, accounting and tax records
Comply with legal and regulatory obligations
Send marketing communications when you have provided consent or when otherwise permitted by law

Shopify

Our online store is hosted by Shopify.

Shopify processes certain personal information to operate the website, provide checkout services, prevent fraud and improve its services.

For more information about how Shopify handles personal information and the privacy choices it provides, please visit the Shopify Privacy Portal⁠ Attachment.tiff .

How We Share Information

We may share personal information only when reasonably necessary with service providers such as:

Shopify, which hosts and operates our online store
Payment processing providers, including HYP
Accounting and invoice providers, including EasyCount
Shipping and postal providers, including Israel Post
Website hosting, security and fraud-prevention providers
Email and customer communication services
Analytics and advertising providers, if enabled and where permitted
Professional advisers, authorities or regulators when required by law

These providers may only receive the information necessary to perform their services.

We do not sell personal information for monetary consideration. Certain advertising or analytics activities may be considered “sharing” under some privacy laws and will be subject to applicable consent and opt-out requirements.

Cookies and Tracking Technologies

We and our service providers may use cookies and similar technologies to:

Operate essential website and checkout functions
Remember customer preferences
Understand website traffic and performance
Prevent fraud and improve security
Measure marketing performance
Display relevant advertising, where consent has been provided

Where required, non-essential cookies will only be used after receiving your consent.

You can manage your preferences through our cookie banner or browser settings. Disabling certain cookies may affect some website functions.

Marketing Communications

Promotional emails will only be sent when you have provided consent or when otherwise permitted by law
You may unsubscribe at any time by using the unsubscribe link in an email or contacting us
Unsubscribing from marketing will not prevent necessary messages relating to orders, payments, shipping or customer service

International Data Transfers

Some service providers may process or store personal information outside your country of residence.

Where required, appropriate safeguards will be used to protect information transferred internationally in accordance with applicable law.

Data Retention

We retain personal information only for as long as reasonably necessary to:

Complete transactions and provide customer service
Maintain accounting, tax and business records
Resolve disputes and enforce agreements
Meet legal and regulatory requirements

When information is no longer required, it will be deleted or anonymized where reasonably possible.

Data Security

We take reasonable administrative, technical and organizational measures to protect personal information.

The website uses secure encrypted connections, and payment information is processed by secure third-party payment providers.

However, no online system or method of storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Request a copy or transfer of certain information
Object to or restrict certain processing activities
Withdraw consent at any time
Opt out of marketing communications
Opt out of certain data sharing or targeted advertising
Submit a complaint to the relevant data protection authority

Some requests may be limited where we are required to retain information for legal, accounting or security purposes.

To submit a privacy request, please contact us using the details below. We may need to verify your identity before completing the request.

Children’s Privacy

Our website is not directed to children who are unable to legally consent to the collection of their personal information.

We do not knowingly collect personal information from children without appropriate parental or guardian consent.

Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.